Appointments 0114 268 4567   » Emergencies
24.03.2025
Minor illness and Injury

If you need advice for a minor/mild illness or injury, in the first instance, please either contact your local pharmacy for help or look at the self-care advice that’s available on-line from the NHS at nhs.uk
If you want to check your symptoms, there is an on-line symptom checker available at 111, which will re-direct you to a health professional if you need to be consulted by someone.
The 111 online service is effective and efficient and endorsed by your GP. You will be dealt with more quickly using 111 online than calling 111. Go to 111

Welcome to Rustlings Road Surgery

We are a General Practice handily located in Sheffield just beside Endcliffe Park.

We provide medical services to 4,800 patients and we like to provide a friendly efficient service with a can-do attitude. Broadly our patients live in Hunters Bar, Nether-Edge, Nether Green, Fulwood, Ranmoor, Crosspool, Bingham Park, Ecclesall Road and the Ecclesall Road South area.

We have three doctors, Advanced Nurse Practitioner, Paramedic, Practice Nurse, pharmacist and a healthcare assistant: Dr Lydia Mawer, Dr Liz Ness and Dr Eppie Habashi, Billiejean Walch Advanced Nurse Practitioner, Emily Wingfield Practice Nurse, Sarah Khan pharmacist and Helen Jackson Healthcare Assistant. We are currently recruiting a new paramedic to join our team.

We have a number of clinical staff attached to the practice including community nurses, and a midwife.

From April 2016 it has become a contractual requirement for all GP practices to publish the mean net earnings of the partners, salaried GPs and locums who have worked in the practice for over six months, on their Practice website.
The average pay for GPs working at Rustlings Road Medical Centre in the last financial year 2023/24 was £62,167 before tax and National insurance. This is for 1 Full-time and 2 Part time doctors who worked at the practice for more than 6 months.

We are experiencing a significant increase in demand for appointments, queries and prescriptions. We apologise as this can lead to a delay in answering the telephone or being able to offer appointments and advice in a timely manner. We are trying to improve access to the surgery for you with new ways of delivering services. Whilst trying to deal with each telephone request appropriately we are limited by the lack of government investment into general practice to meet some of the time demands.

Problems faced by all practices across England:
1. The NHS budget for 2024/25 will grow by 0.2%, well below inflation.
2. Government investment in primary care has fallen from 8.9% (2015/16) to less than 7% (2024/25). This is equivalent to a 7% cut in funding.
3. Your practice receives just £107.57 per year for each patient, or 30 pence per day – less than the cost of an apple.
4. The Government and Integrated Care Boards are increasing the demand on general practice by moving more work from secondary care into the community.
5. The overall population in England is increasing – 53.5 million in 2012 to 57.1 million in 2022.
6. There are fewer GPs due to funding limits. There are 1759 fewer fully qualified full-time GPs compared to 2015. As a result, each full-time GP is responsible for 356 more patients than in 2015.
7. GPs need to supervise other clinical staff, which can reduce appointment availability.
8. People are living longer with more complex health and social care needs.
9. Some GP surgeries are having to close or merge to maintain services to patients.
We are aware that patient satisfaction with the NHS is falling, with difficulty calling GP surgeries a particular problem (satisfaction down from 67.6% in 2021 to 48.8% in 2023).

We are trying our best to provide the service our patients need, but the current staffing and funding crisis felt across general practice in England is severely restricting what we can offer in the timescales NHS England suggests.
Thank you for your understanding.